Building A Campaign
WHAT YOU WILL TAKE AWAY FROM THIS ARTICLE
Reasons for creating a new campaign
How to create a Welcome Video to get the videos you want your customers to create
How to upload you customer list to send out mass SMS invites
A campaign is planned activity that uses rewards and goals to motivate customer to submit user-generated videos. Customers are made aware of a Campaign by SMS invite, QR Code or URL link. Campaigns can be unique to a specific business objective or they can be a simple repository for collecting videos from your customers.
When creating a new Campaign you have the option to select it to be an awareness campaign or an incentive campaign. Selecting the right one will be based on your needs.
Description of what and why...
Description of what and why...
Campaign Benefits
Welcome videos set the tone and expectation for your customer when they first arrive at the Creator App. You have three options to choose from:
Default Video
None (not recommended)
Custom (recommended)
We recommend that you record your video on a mobile device with a quality camera. Recording the video with the Instagram or Tiktok camera is an simple way to get a quality video that you can upload as your Welcome video.
Key requirements for your welcome video:
Keep it under 30 seconds
Set the expectation for your customers clearly and concisely
Have the tone match your brand and culture
[Watch Video]
You can access the Welcome Video option when you're creating a new campaign or managing an existing on.
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Reasons for creating a new campaign
How to create a Welcome Video to get the videos you want your customers to create
How to upload you customer list to send out mass SMS invites
Updated Aug 27, 2024
What is a Campaign
A campaign is planned activity that uses rewards and goals to motivate customer to submit user-generated videos. Customers are made aware of a Campaign by SMS invite, QR Code or URL link. Campaigns can be unique to a specific business objective or they can be a simple repository for collecting videos from your customers.
When creating a new Campaign you have the option to select it to be an awareness campaign or an incentive campaign. Selecting the right one will be based on your needs.
How Campaigns Work For You
Topic 1
Description of what and why...
Topic 2
Description of what and why...
Campaign Benefits
| Campaign Purpose | Reward Offered | Invitation Text Message | Welcome Video | Acknowledgment Text Message |
|---|---|---|---|---|
| To reach out to existing customers and get them to share their experience | Recommended | Gracious & grateful | Helps remind them of you and your business | Provide details on how they can redeem their reward |
| TBD | Lorem ipsum | optional | Lorem ipsum unem uptet | Ipsum unem lorem |
Creating an effective Welcome Video
Welcome videos set the tone and expectation for your customer when they first arrive at the Creator App. You have three options to choose from:
Default Video
None (not recommended)
Custom (recommended)
Creating your customer Welcome video
We recommend that you record your video on a mobile device with a quality camera. Recording the video with the Instagram or Tiktok camera is an simple way to get a quality video that you can upload as your Welcome video.
Key requirements for your welcome video:
Keep it under 30 seconds
Set the expectation for your customers clearly and concisely
Have the tone match your brand and culture
[Watch Video]
STEP BY STEP INSTRUCTIONS
You can access the Welcome Video option when you're creating a new campaign or managing an existing on.
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Inviting your customer via CSV list
Updated on: 27/08/2024