Articles on: Creators

Manually upload customer videos

WHAT YOU WILL LEARN FROM THIS ARTICLE

How to upload a video to an existing Creator
How to add a new Creator and upload a video for them


Did a customer email you a video you wish to use?



We make it possible for you to manually upload videos to new or existing Creators. There are two ways to do this from the Creators section of the dashboard.


Upload a Video to an Existing Creator



[WATCH VIDEO HERE]

Step by Step Instructions



Find the creator you wish to add the video to by using the search field or by scrolling through the list to find them
Click on the creator in the list to open the Creator Details slide out

Creator Details Panel

At the bottom of the panel there is an Upload Clip button. Click on it.
Select a campaign you'd like the video to be associated with (note: it will default to your primary campaign)

Creator Details Upload Clip Panel

Click on the Browse File button to open the file select window
Find the video file you want to upload and click Open
The video will begin to upload. When the upload completes it will appear at the top of the video list in the details panel.


Upload a Video with a New Creator



[WATCH VIDEO HERE]

Step by Step Instructions



Click the Add Creator button in upper right

Add Creator Button

Select Add + Upload option and click Next: Creator Information (note: you can select the campaign you wish them to be associated with)

Add Creator and Video

Enter the customers information (you can use a unique dummy phone number for each if you do not know it) and make sure to choose Upload a clip for this Creator > Yes

Creator Details Panel

Click the Add Creator button and you will be asked to select the video file from your computer

Upload Video to New Creator

Updated on: 31/05/2024