One of my SocialVerse video thumbnails is white
If you see a video thumbnail in your SocialVerse that is white but when you hover over it you see the video there is a simple solution for this.
If you have videos with thumbnails that don't make the best first impression, not to worry. You can edit the video thumbnail by following these steps:
Go to your account dashboard
Click on the Videos section
Select the video you wish to update it's thumbnail
From the Video Details panel, click on the edit thumbnail button located at the bottom left of the video
Select the thumbnail you feel looks best and click Save Thumbnail
This will update the video thumbnail for that video when seen throughout the SocialV platform
With the thumbnail updated, return to the website page that contains your SocialVerse that is having the problem. Reload the page and the video that was showing the white thumbnail should now be updated.
Updating your video thumbnail
If you have videos with thumbnails that don't make the best first impression, not to worry. You can edit the video thumbnail by following these steps:
Go to your account dashboard
Click on the Videos section
Select the video you wish to update it's thumbnail
From the Video Details panel, click on the edit thumbnail button located at the bottom left of the video
Select the thumbnail you feel looks best and click Save Thumbnail
This will update the video thumbnail for that video when seen throughout the SocialV platform
With the thumbnail updated, return to the website page that contains your SocialVerse that is having the problem. Reload the page and the video that was showing the white thumbnail should now be updated.
Updated on: 24/03/2023